Center for Advanced Dermatology at 3455 South Yarrow Street in Lakewood, Colorado

Customer Reviews about Center for Advanced Dermatology

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  The Doctor and PA are helpful and I have no complaints with the ones we have seen. The Billing department however, is literally a nightmare. The person in this department has absolutely no idea what they are doing. I have received several different invoices from them ranging from $115 dollars to $1,080 over 4 months! The visit was in the middle of October and the billing is still screwed up. They flat lied to me and told me I had to call my insurance company and give them additional information to get the claim paid. I spoke to the insurance company and was told that is not true. They said they were waiting on the office to send them the correct information to justify why they were overcharging for the procedure. I was also told by my insurance company that the office cannot bill us directly for that amount because it was breaking their contract with the insurance company. (So when the insurance company would not pay the overcharges, they tried to go around them and bill me directly for the excessive amounts) Wow!!! talk about underhanded and probably illegal. I wonder how many times they have done this to other people. Now 4 months later I am being told I owe 2 different amounts again. And do not waste your time calling the billing department for answers, she is the RUDEST most UNPROFESSIONAL person I have had to deal with in a long time. 4 months after the visit and she still can't get it right. It is a complete nightmare. Because of the rude, unethical, billing department, I am switching to a different dermatologist. They stole from me this time but NEVER again. I will also be filing a complaint through my insurance companies grievance department so they can investigate this shady practice further.
  September 19, 2017

  by Jeff K
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  Being that I personally work at a Dr's office and do some billing for them I know when there is some insurance fraud. You can NOT be self pay if you have Medicaid even as a secondary insurance. I even asked the receptionist if she knew that charging a medicaid patient as self pay patient (even after it has gone through their primary insurance) is illegal and she said that she did know. So I don't know how many patients you have illegally collected money from but anything more than a $2 copay for a specialist regardless if Medicaid is primary or secondary is against the law!
  March 14, 2017

  by Hailey Moore

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About Center for Advanced Dermatology in Lakewood